Superservice

Internet Connection

Minimum Recommendation (up to 20 users)	Minimum Recommendation (21 or more users)
10/50 Mbps Upload/Download	20/100 Mbps Upload/Download
Ping of 15MS or less	Ping of 15MS or less
Private secured network (no customer access)	Private secured network (no customer access)
Dedicated Wi-Fi Router Frequency	Dedicated Wi-Fi Router Frequency

The following operating platforms and browsers are recommended for an optimal desktop experience

Windows 10 and above
Google Chrome, Microsoft Edge (instead of Internet Explorer), Safari and Firefox (latest versions)
Cookies/JavaScript enabled in browser

The following hardware configurations are recommended for an optimal desktop experience

8GB RAM*
1920 x 1080 screen resolution

*It is recommended that 128MB of RAM be available for every browser session.

Mobile Platforms

Apple iOS and Android (latest versions)
Apple iPad and Samsung Tab S
9” and above display
Rear-facing camera

Essential settings for your network:

Where an internet proxy server is being used, ensure that you have unrestricted access to the following domains: “*.ifmsystems.com”, “*.superservicetriage.com”, “*.myinfomedia.com”, “*.superservice.com”, “*.superservice.auth0.com”.

Your browser settings:

Cookies enabled
JavaScript enabled